{"id":3036,"date":"2010-05-08T20:53:09","date_gmt":"2010-05-08T19:53:09","guid":{"rendered":"http:\/\/www.helikon.nl\/blog\/?p=3036"},"modified":"2010-05-08T20:53:09","modified_gmt":"2010-05-08T19:53:09","slug":"busbedrijf","status":"publish","type":"post","link":"http:\/\/www.seegenius.nl\/crazyones\/2010\/05\/08\/busbedrijf\/","title":{"rendered":"Busbedrijf"},"content":{"rendered":"<p><a id=\"aptureLink_GO3OI0QdIt\" style=\"margin-top: 0px; margin-right: auto; margin-bottom: 0px; margin-left: auto; text-align: center; display: inline !important; padding-top: 0px; padding-right: 6px; padding-bottom: 0px; padding-left: 6px;\" href=\"http:\/\/apture.s3.amazonaws.com\/0000012879836fbe72f6aae1007f000000000001.ECN-28307_2.jpg\"><img decoding=\"async\" class=\"alignleft\" style=\"margin-left: 4px; margin-right: 4px;\" title=\"ECN-28307_2\" src=\"http:\/\/apture.s3.amazonaws.com\/0000012879836fbe72f6aae1007f000000000001.ECN-28307_2.jpg\" alt=\"\" width=\"120px\" height=\"96px\" \/><\/a>Interessante\u00a0<a id=\"aptureLink_jni8QijDoF\" href=\"http:\/\/sethgodin.typepad.com\/seths_blog\/2010\/05\/becoming-a-bus-company.html\">blogpost<\/a> van Seth Godin. Hij somt daarin een aantal kenmerken van een organisatie op:<\/p>\n<p><em>Some of the elements that make an organization feel like a bus company:<\/em><\/p>\n<ul>\n<li><em>Aging equipment in need of a functional and design refresh<\/em><\/li>\n<li><em>Tired staff, punching the time clock<\/em><\/li>\n<li><em>By the book mentality, with no room for humanity or initiative<\/em><\/li>\n<li><em>Treating all customers the same (poorly) and knowing (and caring) little or nothing about them<\/em><\/li>\n<li><em>Acting like a monopoly, with no easy substitutes in sight<\/em><\/li>\n<li><em>Lack of eye contact (between employees or customers)<\/em><\/li>\n<li><em>Attitude that tomorrow will be just like today<\/em><\/li>\n<li><em>No one to complain to, and if you persist, you&#8217;ll get a form letter<\/em><\/li>\n<\/ul>\n<p>Ik zou zweren dat hij het over het <strong>onderwijs<\/strong> had, maar het blijkt over American Airlines te gaan.<\/p>\n","protected":false},"excerpt":{"rendered":"<p><a id=\"aptureLink_GO3OI0QdIt\" style=\"margin-top: 0px; margin-right: auto; margin-bottom: 0px; margin-left: auto; text-align: center; display: inline !important; padding-top: 0px; padding-right: 6px; padding-bottom: 0px; padding-left: 6px;\" href=\"http:\/\/apture.s3.amazonaws.com\/0000012879836fbe72f6aae1007f000000000001.ECN-28307_2.jpg\"><\/a>Interessante\u00a0<a id=\"aptureLink_jni8QijDoF\" href=\"http:\/\/sethgodin.typepad.com\/seths_blog\/2010\/05\/becoming-a-bus-company.html\">blogpost<\/a> van Seth Godin. Hij somt daarin een aantal kenmerken van een organisatie op:<\/p>\n<p>Some of the elements that make an organization feel like a bus company:<\/p>\n<p> Aging equipment in need of a functional and design refresh Tired staff, punching the time clock By the book mentality, with no room for humanity or initiative Treating all customers the same (poorly) and knowing (and caring) little or nothing about them Acting like a monopoly, with no [&#8230;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[24,38],"tags":[1014,732],"class_list":["post-3036","post","type-post","status-publish","format-standard","hentry","category-asides","category-onderwijs","tag-onderwijs","tag-seth-godin"],"_links":{"self":[{"href":"http:\/\/www.seegenius.nl\/crazyones\/wp-json\/wp\/v2\/posts\/3036","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/www.seegenius.nl\/crazyones\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.seegenius.nl\/crazyones\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.seegenius.nl\/crazyones\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"http:\/\/www.seegenius.nl\/crazyones\/wp-json\/wp\/v2\/comments?post=3036"}],"version-history":[{"count":0,"href":"http:\/\/www.seegenius.nl\/crazyones\/wp-json\/wp\/v2\/posts\/3036\/revisions"}],"wp:attachment":[{"href":"http:\/\/www.seegenius.nl\/crazyones\/wp-json\/wp\/v2\/media?parent=3036"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.seegenius.nl\/crazyones\/wp-json\/wp\/v2\/categories?post=3036"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.seegenius.nl\/crazyones\/wp-json\/wp\/v2\/tags?post=3036"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}